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Brochures and fact sheets

The Commonwealth Ombudsman’s office has a range of brochures and fact sheets available to the public. This material details the functions of each Ombudsman jurisdiction and provides a guide to using the services of the office. Please use the Publications order form if you wish to request hardcopies.

Making a complaint brochure - English
This brochure describes the kinds of complaints the Commonwealth Ombudsman can investigate, how to make a complaint and how complaints are handled.
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Multilingual brochure

Chinese - simplified Chinese Simplified

Chinese - traditional Chinese Traditional

Farsi / Persian Farsi/Persian

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